{
  "slug": "close",
  "name": "Close",
  "category": "CRM & Sales",
  "website": "https://close.com",
  "description": "A sales CRM designed for outbound sales teams with phone integration and deal tracking.",
  "openRfpCount": 0,
  "url": "https://saasrfp.com/vendors/close",
  "features": [
    {
      "slug": "sales-dashboards",
      "name": "Sales dashboards",
      "description": "Provides visibility into pipeline, activity, and deal metrics.",
      "group": "Analytics & Reporting"
    },
    {
      "slug": "rep-performance",
      "name": "Rep performance",
      "description": "Tracks individual rep metrics like calls made and deals closed.",
      "group": "Analytics & Reporting"
    },
    {
      "slug": "activity-reports",
      "name": "Activity reports",
      "description": "Reports on call, email, and activity volumes by rep and period.",
      "group": "Analytics & Reporting"
    },
    {
      "slug": "custom-reports",
      "name": "Custom reports",
      "description": "Builds custom reports on deals, pipeline, and activities.",
      "group": "Analytics & Reporting"
    },
    {
      "slug": "click-to-call",
      "name": "Click-to-call",
      "description": "Makes calls directly from the CRM with one click.",
      "group": "Communication"
    },
    {
      "slug": "call-recording",
      "name": "Call recording",
      "description": "Records sales calls for training and quality assurance.",
      "group": "Communication"
    },
    {
      "slug": "call-transcription",
      "name": "Call transcription",
      "description": "Transcribes recorded calls to text automatically.",
      "group": "Communication"
    },
    {
      "slug": "sms-texting",
      "name": "SMS texting",
      "description": "Sends and receives SMS messages from the CRM.",
      "group": "Communication"
    },
    {
      "slug": "email-integration",
      "name": "Email integration",
      "description": "Syncs emails with Outlook and Gmail to log communications.",
      "group": "Communication"
    },
    {
      "slug": "contact-records",
      "name": "Contact records",
      "description": "Stores contact information with communication preferences and details.",
      "group": "Contact Management"
    },
    {
      "slug": "company-accounts",
      "name": "Company accounts",
      "description": "Organizes multiple contacts under company accounts.",
      "group": "Contact Management"
    },
    {
      "slug": "relationship-mapping",
      "name": "Relationship mapping",
      "description": "Maps contacts across companies to track relationships.",
      "group": "Contact Management"
    },
    {
      "slug": "deal-pipeline",
      "name": "Deal pipeline",
      "description": "Tracks opportunities through customizable sales pipeline stages.",
      "group": "Deal Management"
    },
    {
      "slug": "pipeline-forecasting",
      "name": "Pipeline forecasting",
      "description": "Predicts revenue based on pipeline deals and win rates.",
      "group": "Deal Management"
    },
    {
      "slug": "deal-details",
      "name": "Deal details",
      "description": "Captures deal amount, close date, and custom deal information.",
      "group": "Deal Management"
    },
    {
      "slug": "deal-history",
      "name": "Deal history",
      "description": "Tracks all changes and history for each deal record.",
      "group": "Deal Management"
    },
    {
      "slug": "mobile-app",
      "name": "Mobile app",
      "description": "Accesses CRM on iOS and Android for remote sales management.",
      "group": "Platform & Security"
    },
    {
      "slug": "api-access",
      "name": "API access",
      "description": "Exposes contacts, deals, and activities through APIs.",
      "group": "Platform & Security"
    },
    {
      "slug": "webhooks",
      "name": "Webhooks",
      "description": "Sends real-time events about deals and activities.",
      "group": "Platform & Security"
    },
    {
      "slug": "sso-with-saml",
      "name": "SSO with SAML",
      "description": "Authenticates users through an external identity provider.",
      "group": "Platform & Security"
    },
    {
      "slug": "role-based-permissions",
      "name": "Role-based permissions",
      "description": "Restricts access to contacts and deals by user role.",
      "group": "Platform & Security"
    },
    {
      "slug": "audit-logs",
      "name": "Audit logs",
      "description": "Records user actions and changes for compliance review.",
      "group": "Platform & Security"
    },
    {
      "slug": "sales-sequences",
      "name": "Sales sequences",
      "description": "Automates email and call sequences for prospecting.",
      "group": "Sales Automation"
    },
    {
      "slug": "lead-assignment",
      "name": "Lead assignment",
      "description": "Automatically assigns leads to sales reps based on rules.",
      "group": "Sales Automation"
    },
    {
      "slug": "activity-automation",
      "name": "Activity automation",
      "description": "Automates task creation and next step assignment.",
      "group": "Sales Automation"
    }
  ],
  "openRfps": []
}