{
  "slug": "salesforce",
  "name": "Salesforce",
  "category": "CRM & Sales",
  "website": "https://www.salesforce.com",
  "description": "A configurable CRM platform for sales, service, and custom business applications.",
  "openRfpCount": 1,
  "url": "https://saasrfp.com/vendors/salesforce",
  "features": [
    {
      "slug": "rest-and-soap-api-access",
      "name": "REST and SOAP API access",
      "description": "Exposes CRM objects for external read and write operations.",
      "group": "Integration"
    },
    {
      "slug": "webhooks-via-outbound-messages",
      "name": "Webhooks via outbound messages",
      "description": "Sends record change notifications to external endpoints.",
      "group": "Integration"
    },
    {
      "slug": "data-export",
      "name": "Data export",
      "description": "Exports full org data on a scheduled or on-demand basis.",
      "group": "Integration"
    },
    {
      "slug": "mobile-app",
      "name": "Mobile app",
      "description": "Provides native iOS and Android access to records and dashboards.",
      "group": "Integration"
    },
    {
      "slug": "custom-objects",
      "name": "Custom objects",
      "description": "Defines new data models with fields, relationships, and page layouts.",
      "group": "Platform"
    },
    {
      "slug": "flow-automation",
      "name": "Flow automation",
      "description": "Builds declarative automations that update records and send notifications.",
      "group": "Platform"
    },
    {
      "slug": "apex-custom-code",
      "name": "Apex custom code",
      "description": "Runs custom server-side logic on the platform in a proprietary language.",
      "group": "Platform"
    },
    {
      "slug": "appexchange-integrations",
      "name": "AppExchange integrations",
      "description": "Installs third-party packages from a marketplace into the org.",
      "group": "Platform"
    },
    {
      "slug": "custom-report-builder",
      "name": "Custom report builder",
      "description": "Builds tabular, summary, and matrix reports across objects.",
      "group": "Reporting & Analytics"
    },
    {
      "slug": "dashboards",
      "name": "Dashboards",
      "description": "Displays report data as configurable charts on a shared dashboard.",
      "group": "Reporting & Analytics"
    },
    {
      "slug": "einstein-forecasting",
      "name": "Einstein forecasting",
      "description": "Applies predictive scoring to opportunities and leads.",
      "group": "Reporting & Analytics"
    },
    {
      "slug": "opportunity-management",
      "name": "Opportunity management",
      "description": "Tracks deals through configurable sales stages and forecasting categories.",
      "group": "Sales Cloud"
    },
    {
      "slug": "lead-assignment-rules",
      "name": "Lead assignment rules",
      "description": "Routes incoming leads to reps based on criteria such as territory.",
      "group": "Sales Cloud"
    },
    {
      "slug": "sales-forecasting",
      "name": "Sales forecasting",
      "description": "Rolls up rep and team pipeline into a forecast by period.",
      "group": "Sales Cloud"
    },
    {
      "slug": "quote-and-cpq",
      "name": "Quote and CPQ",
      "description": "Generates multi-line quotes with approval rules and pricing logic.",
      "group": "Sales Cloud"
    },
    {
      "slug": "territory-management",
      "name": "Territory management",
      "description": "Assigns accounts to sales territories by rule-based criteria.",
      "group": "Sales Cloud"
    },
    {
      "slug": "email-integration",
      "name": "Email integration",
      "description": "Logs Outlook and Gmail messages against CRM records.",
      "group": "Sales Cloud"
    },
    {
      "slug": "sso-with-saml",
      "name": "SSO with SAML",
      "description": "Authenticates org users through an external identity provider.",
      "group": "Security & Identity"
    },
    {
      "slug": "role-based-permissions",
      "name": "Role-based permissions",
      "description": "Controls object and field access through profiles and permission sets.",
      "group": "Security & Identity"
    },
    {
      "slug": "field-level-encryption",
      "name": "Field-level encryption",
      "description": "Encrypts selected fields at rest using a platform key.",
      "group": "Security & Identity"
    },
    {
      "slug": "audit-trail",
      "name": "Audit trail",
      "description": "Records setup and configuration changes made by admin users.",
      "group": "Security & Identity"
    },
    {
      "slug": "sandbox-environments",
      "name": "Sandbox environments",
      "description": "Provisions full and partial copy environments for testing.",
      "group": "Security & Identity"
    },
    {
      "slug": "case-management",
      "name": "Case management",
      "description": "Tracks support cases through queues and assignment rules to resolution.",
      "group": "Service Cloud"
    },
    {
      "slug": "omni-channel-routing",
      "name": "Omni-channel routing",
      "description": "Routes cases and chats to available agents based on skill and capacity.",
      "group": "Service Cloud"
    },
    {
      "slug": "knowledge-articles",
      "name": "Knowledge articles",
      "description": "Publishes internal and customer-facing help articles linked to cases.",
      "group": "Service Cloud"
    },
    {
      "slug": "service-console",
      "name": "Service console",
      "description": "Presents a unified agent workspace with case, account, and history panels.",
      "group": "Service Cloud"
    }
  ],
  "openRfps": [
    {
      "slug": "replace-salesforce-sales-cloud-for-a-b2b-saas-sales-team-sal",
      "title": "Replace Salesforce Sales Cloud for a B2B SaaS sales team",
      "status": "open",
      "vendor": {
        "slug": "salesforce",
        "name": "Salesforce"
      },
      "annualSpend": 95000,
      "seats": null,
      "renewalDate": null,
      "featureCount": 9,
      "bidCount": 0,
      "bestMatchPercent": null,
      "lowestBid": null,
      "buyer": {
        "anonymous": true,
        "name": "Anonymous buyer",
        "handle": null,
        "company": null,
        "url": null
      },
      "createdAt": "2026-09-26T04:23:58.521Z",
      "url": "https://saasrfp.com/rfps/replace-salesforce-sales-cloud-for-a-b2b-saas-sales-team-sal"
    }
  ]
}