Terms of Service
Last updated 7 September 2026.
This document is a starting point and not legal advice. A lawyer should review it before launch. Placeholders such as [COMPANY LEGAL NAME] are not yet filled in.
1. What SaaS RFP is
SaaS RFP is a public marketplace where a buyer posts an RFP to replace a software vendor, and a seller bids with a product that claims to cover the features the buyer uses. The service is operated by [COMPANY LEGAL NAME] ("we", "us").
By creating an account or posting content you agree to these terms. If you do not agree, do not use the service.
2. Your representations when you post
Each time you post an RFP, a bid, a product, a profile or a stack entry, you represent that:
- You have the right to disclose the information you post.
- The information is not subject to a non-disclosure agreement, a confidentiality clause or a similar restriction.
- The information is accurate to the best of your knowledge.
When you post an RFP, you make these representations. The site records the date and time that each RFP is posted.
3. Do not break an obligation to your employer
If your employer's agreement with a vendor forbids disclosing what your employer pays, you must not post that figure here. If your own employment terms forbid disclosing it, you must not post it here. The fact that this site lets you post a figure is not permission to post it. Only your employer and the vendor agreement can give that permission.
SaaS RFP does not want your employer's confidential information. If you are not sure whether you may disclose a figure, do not post it.
4. Prohibited content
You must not post any of the following:
- Anything under a confidentiality or non-disclosure obligation, including a price that a contract marks as confidential.
- A contract, an order form or an invoice, whether pasted in or described word for word. The site asks for structured figures only: an annual spend, a seat count, usage stats and a feature list. It has no upload feature and it does not want the document.
- Another party's pricing that was shared with you in confidence.
- Personal data about anyone other than yourself.
- Content that impersonates a company or a person.
- Spam, or content that is unrelated to software procurement.
5. What is public
Almost everything on SaaS RFP is public. Anyone on the internet can read it without an account:
- An RFP's vendor, annual spend figure, seat count, usage stats, renewal date, title, description and feature list.
- A bid's annual price, price note, coverage claims and notes.
- A product listing, including its pricing model and links.
- A profile: display name, company, job title, bio, website, contact email and avatar.
- A stack page, unless you set it to private in your settings.
You may post an RFP or a bid anonymously. Anonymity hides your identity from the public. It does not hide the commercial figures, which stay public. An anonymous seller is still visible to the buyer of the RFP they bid on, because the two of them must transact. An administrator can see every identity.
Public content may be cached or indexed by search engines and other third parties. Once published, it cannot be fully recalled.
6. Seller claims are not verified
A seller's coverage claims, prices and product details are self-reported. SaaS RFP does not verify them. The match percent shown on a bid is computed from the seller's own coverage claims. It is the seller's claim, not our assessment.
7. Notice, takedown and disputes
If you believe content on SaaS RFP is confidential, NDA-restricted or inaccurate, follow the procedure at /takedown. You do not need an account.
- We aim to acknowledge a notice within 2 business days.
- We aim to decide a notice within 5 business days.
- While we review a complaint, we hide the content from public pages. Nothing is deleted during review.
- We tell the original poster that a complaint exists. The poster may dispute it.
- We record the outcome.
8. Suspension and removal
If you breach these terms, we may hide or remove your content and suspend or close your account. We decide this at our discretion. We may also act on a court order or a legal requirement.
9. No warranty
The service is provided "as is" and "as available". We make no warranty that the service is accurate, complete, uninterrupted or fit for a particular purpose. Any figure on the site is user-submitted and may be wrong.
10. Limitation of liability
To the extent the law allows, [COMPANY LEGAL NAME] is not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or business, that arises from your use of the service or from content posted by another user. Our total liability to you for all claims is limited to the greater of USD 100 or the amount you paid us in the 12 months before the claim.
11. Governing law
These terms are governed by the laws of [JURISDICTION]. Any dispute is subject to the courts of [JURISDICTION].
12. Changes to these terms
We may update these terms. The date at the top of this page shows the current version. If you continue to use the service after a change, you accept the new terms.
13. Contact
Questions about these terms: [CONTACT EMAIL]. See also the Privacy Policy.