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Gong

CRM & Sales
https://www.gong.io

A revenue intelligence platform that records and analyzes customer conversations to improve sales performance.

Open RFPs1
Spend under review$45,000
Average spend$45,000
Bids received0
Median discount0%

Most requested features

What buyers replacing Gong actually ask for, ranked by how often each feature appears across 1 RFP.

Must-haves

  1. 1. Automatic transcription1 RFP
  2. 2. Call recording1 RFP
  3. 3. CRM integration1 RFP
  4. 4. Deal insights1 RFP
  5. 5. Keyword search1 RFP
  6. 6. Meeting recording1 RFP
  7. 7. Rep coaching1 RFP
  8. 8. Team analytics1 RFP

Nice-to-haves

None requested yet.

Feature taxonomy

Analytics & Reporting

  • Rep analyticsTracks individual rep metrics like talk-to-listen ratio and question rate.
    Required by 0 RFPs
  • Team analyticsAggregates team-wide metrics for conversation quality and effectiveness.
    Required by 1 RFP
  • Custom reportsBuilds custom reports on conversation data and performance trends.
    Required by 0 RFPs

Coaching & Training

  • Rep coachingRecommends specific actions to improve rep conversation skills and outcomes.
    Required by 1 RFP
  • Best practice playlistsCurates recordings showing successful selling techniques and objection handling.
    Required by 0 RFPs
  • Skill development tracksCreates targeted learning paths with recorded examples and exercises.
    Required by 0 RFPs
  • Manager coaching toolsProvides managers with tools to share moments and coach reps one-on-one.
    Required by 0 RFPs

Conversation Capture

  • Call recordingRecords phone calls automatically and stores them for review.
    Required by 1 RFP
  • Meeting recordingRecords Zoom, Teams, and Google Meet meetings with automatic transcription.
    Required by 1 RFP
  • Email captureCaptures emails sent through Gmail and Outlook for analysis.
    Required by 0 RFPs

Deal Intelligence

  • Deal insightsTracks conversation metrics and health scores for each opportunity.
    Required by 1 RFP
  • Deal spotlightingAlerts managers to deals at risk or with high engagement.
    Required by 0 RFPs
  • Win-loss analysisAnalyzes conversations from won and lost deals to identify patterns.
    Required by 0 RFPs

Platform & Security

  • CRM integrationSyncs deal and activity data with Salesforce and other CRMs.
    Required by 1 RFP
  • API accessExposes conversation and analytics data through REST APIs.
    Required by 0 RFPs
  • SSO with SAMLAuthenticates users through an external identity provider.
    Required by 0 RFPs
  • Role-based permissionsRestricts access to recordings and data by assigned user role.
    Required by 0 RFPs
  • Audit logsRecords access to conversations and user actions for compliance.
    Required by 0 RFPs

Transcription & Analysis

  • Automatic transcriptionConverts recorded calls and meetings to searchable text automatically.
    Required by 1 RFP
  • Moment identificationIdentifies and highlights key moments like objections and deal-driving topics.
    Required by 0 RFPs
  • Keyword searchSearches conversations for specific words and phrases across all recordings.
    Required by 1 RFP

Every RFP replacing Gong

Every RFP replacing Gong, with status, spend, feature counts, bids, best match, and buyer.
RFPStatusSpendMust / niceBidsBest matchBuyer
Replace Gong for call recording and rep coachingopen$45,0008 must / 0 nice0No bidsAnonymous buyer