Twilio
Communication & CollaborationA cloud communications platform that sends and receives SMS, voice calls, and messages over programmable APIs.
Open RFPs0
Spend under review$0
Average spend$0
Bids received0
Median discount0%
Most requested features
What buyers replacing Twilio actually ask for, ranked by how often each feature appears across 0 RFPs.
Must-haves
None requested yet.
Nice-to-haves
None requested yet.
Feature taxonomy
- Email deliverySends transactional and bulk emails through SendGrid integration.Required by 0 RFPs
Intelligence & Insights
- Call analyticsReports call volume, duration, and quality metrics.Required by 0 RFPs
- Message analyticsTracks delivery, read, and engagement rates for sent messages.Required by 0 RFPs
Messaging
- SMS deliverySends and receives text messages programmatically to any phone number.Required by 0 RFPs
- MMS messagingSends multimedia messages including images, videos, and audio files.Required by 0 RFPs
- WhatsApp BusinessSends messages and receives replies through WhatsApp Business API.Required by 0 RFPs
- Two-factor authenticationSends one-time codes via SMS or voice for user verification.Required by 0 RFPs
- Message templatesPre-approved message templates for bulk SMS and WhatsApp campaigns.Required by 0 RFPs
Platform & Security
- API accessExposes messaging, voice, and video capabilities through REST and WebSocket APIs.Required by 0 RFPs
- WebhooksSends real-time events to external systems when calls or messages occur.Required by 0 RFPs
- Role-based permissionsRestricts access to accounts and API keys by assigned role.Required by 0 RFPs
- SSO with SAMLAuthenticates users through an external identity provider.Required by 0 RFPs
- Audit logsRecords user actions and API calls for compliance and security review.Required by 0 RFPs
Video
- Programmable videoEmbeds peer-to-peer and group video calling in applications.Required by 0 RFPs
- Video room managementCreates and manages video meeting rooms with access controls.Required by 0 RFPs
Voice
- Voice callsMakes and receives phone calls through a programmable API.Required by 0 RFPs
- IVR systemRoutes inbound calls with menu options and call queuing.Required by 0 RFPs
- Call recordingRecords inbound and outbound voice calls for compliance and review.Required by 0 RFPs
- Call transcriptionConverts recorded calls to text transcripts automatically.Required by 0 RFPs
- Conference callingJoins multiple participants in a single phone call with recording.Required by 0 RFPs